Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Identification Information: Name, email address, phone number, and billing information (for paid services). This information is collected when you register for an account, sign up for a webinar, purchase a course, or contact us.
• Usage Data: Information on how the service is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Course and Webinar Interactions: Data related to your participation in courses and webinars, such as progress, quiz scores, discussions, and attendance records.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

2. How We Use Your Information

LuminaStream Collective uses the collected data for various purposes:

• To provide and maintain our Service, including facilitating access to courses and webinars.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service and detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

3. Disclosure of Your Information

We may share your information with third parties only in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: LuminaStream Collective may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of LuminaStream Collective, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
• Business Transfers: If LuminaStream Collective is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Security of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to use reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right to object to our processing of your Personal Data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where LuminaStream Collective relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.